Any part received that is incorrect, damaged, or not up to the quality you need must be reported to MHPI staff by either phone or email with in 3 days of receiving the part. A replacement or return for credit decision will be made at that time and a RA# will be given. You will then have 30 days from the day the RA # is given to return the part for credit to be given. Any part that has been installed cannot be returned for credit.
If you order the part in error a 15% restocking fee will be accessed and you will also be responsible for all shipping costs.
If you have any questions about this policy please email us at firstname.lastname@example.org.