Used Hard Parts Policy
MHPI supplies only the BEST good used transmission hard parts.
- All pieces are visually inspected thoroughly to assure you are receiving a top-quality part.
- Used hard parts are completely disassembled, cleaned, and packaged. Extra packaging is done to prevent rust or damage in shipment.
- The number of pieces you see in MHPI’s picture, is the amount you will receive. Please confirm that you are ordering everything you need.
- MHPI does not remove used bushings but does recommend replacing them.
- MHPI removes all seals, frictions, and most soft parts. You must replace them before installation.
If you receive anything that is incomplete, incorrect, damaged, or not up to your standards; please report it to MHPI staff by either phone of email within 3 days of receiving your part.
No replacement or credit will be given if the part has been installed.
Return Policy
Any part received that is incorrect, damaged, or not up to the quality you need must be reported to MHPI staff by either phone or email with in 3 days of receiving the part. A replacement or return for credit decision will be made at that time and a RA# will be given. You will then have 30 days from the day the RA # is given to return the part for credit to be given. Any part that has been installed cannot be returned for credit.
If you order the part in error a 15% restocking fee will be accessed and you will also be responsible for all shipping costs.
If you have any questions about this policy please email us at parts@mhpi.co.
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